Foxo sends out a number of notifications to ensure you don't miss any important activity. You can customise notification settings to suit your needs.
1. Unread Count
For any new Message or important new activity in a Team Chat, or important activity related to a Case or Patient Card, we'll keep a count of them for you.
2. Toast
You'll also receive an instant in-app toast notification when you receive a new Message and for any other important activity (i.e. someone has claimed your Case, you've been mentioned in a Team or Group Chat etc.) The toast notification shows a preview of the message or activity and will appear in the top right corner on your Foxo screen.
3. Browser Push Notification
If a new message or activity hasn’t been viewed within 30 seconds, a push notification will appear, displayed in the bottom-right corner on Windows or the top-right corner on Mac.
4. Email
Under your Settings & Profile, you can enable email notifications to receive periodic summaries of missed activity. Emails are sent every 24 hours if there are unread updates
5. SMS
If mobile number is provided under the Settings, SMS alerts can be enabled for Patient Cards and urgent Cases.
Note: If no phone numebr is provided, Foxo sends an email notification for Cases marked as urgent.