- Foxo Help Hub
- Notifications
- Email Notifications
Email Notifications
By default, Foxo is set to email you periodically with any important activity that you have missed on Foxo
You can manage notifications from your "Settings" in Foxo
If enabled (as in image above), you'll receive email notifications for:
1. Incoming Cases (if unactioned)
🔴 Urgent (Red) SMS after 5 mins
NB: If a mobile number hasn't been included, Foxo will send an email
⭐ High (Yellow) Email after 10 mins
🔵 Normal (Blue) Email after 24 hours
2. Referral/Handover (if unactioned)
🔴 Urgent (Red) Email after 5 mins
3. Overall Missed Activity
Email after 48 hours
This includes:
- Chat conversations
- Patient Card notifications
- Case notifications
- Org & Team notifications