Email Notifications

Foxo sends out different email notifications that can be customised

Go to your Settings & Profile followed by Settings.

1. Missed Activity Summary

Enable this option to receive a daily email summary of missed activity (sent every 24 hours if there are unread updates).

This includes:

  • Chat conversations
  • Patient Card notifications
  • Case notifications
  • Org & Team notifications

 

What it looks like: 

2. Patient Activity

Any activity on my Patient Cards (Patient Cards you have created or where you are the Primary Carer)

 

Managed under the Team settings > Preferences

3. Urgent Incoming Cases (managed under the Team Settings > Preferences)

🔴 Urgent Case (if unactioned) after 5 mins 

NB: If a mobile number hasn't been included, Foxo will send an email 

 

What it looks like: 

Email notification missed urgent priority case