Foxo’s "Connect'' module enables a secure 1-click communication channel from your external network (patients & referrers) into your business. No app, no setup required.
💡 Overview: What Are Connect Modules?
The Connect modules are a powerful feature integrated into a Foxo Team (accessible via Team Settings) that enable secure, seamless communication between your team and external parties like patients or referrers. Here’s what they do:
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Secure Chat Link
Generate a secure chat link that can be embedded into reports, websites, or converted into a QR code for easy access. -
Identity Verification
Verify patient or referrer identities using customisable identifiers, which can be set as optional or mandatory based on your requirements. -
Enhanced Communication Tools
Support for secure file uploads.
Outbound voice and video call capabilities for real-time interactions. -
Complete Communication History
All chat interactions, files, and communications are securely saved for future reference and auditing. -
Flexible Chat Functionality
Supports both synchronous (real-time) and asynchronous (delayed) communication to fit varying workflows.
Users are notified via text of any missed activity in the chat, ensuring nothing gets overlooked.
Patient Connect
Simply embed the secure chat URL on your website or promote a QR code published across marketing assets (business cards, flyers etc) for quick access. Patients can initiate a secure chat session with your Team and securely upload referrals from their mobile device or desktop.
For MS Teams enabled organisations: Our seamless integration with MS Teams enables you to invite patients into the MS Team environment without the need for a Foxo or MS Teams account. Find more information here.
Patient Mobile View:
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Referrer Connect
👉 Find out how to set up Connect here.
Foxo Team View:
