Viewing and Pinning Files

The Files Manager allows you to view and pin files for quick and easy access to your most important documents.

💡 Foxo Tip

📌 You can pin files in any Single, Group, Team message thread, or Case for easy reference. Pinning helps keep track of critical files without searching through conversations.

How to Pin a File:

1️⃣ In a message thread, hover over the image or file you want to pin.
2️⃣ Hovering will reveal action icons: Download, Pin, and (if you uploaded it) Delete.
3️⃣ Click the 📌 Pin icon to pin the file.
4️⃣ To unpin a file, click the Pin icon again.

Accessing the Files Manager

1️⃣ Click the three dots (bottom right corner).
2️⃣ Select Files Manager.
3️⃣ You’ll see all files from the thread or Case, with Pinned Files appearing at the top.