1. Foxo Help Hub
  2. Profile Management

Locked Account

Unverified accounts will not be able to contact others on the Foxo network. It's important to confirm your email and complete your account setup.

 

🆘 Help! I have registered my account and logged in but can’t send any messages, referrals or handovers?

 
Foxo is designed for AHPRA registered medical professionals and their administration teams. All users on Foxo must first verify their accounts by activating the email used for registering. 

New users will receive an “Email Confirmation Required” message each time they log in until they verify their account. Unverified accounts will not be able to send or receive messages or patient cards.

 

To get started follow the steps below:

  1. Open the email you used to register your account. You should have received “Confirm Email – Welcome to Foxo from hello@foxo.com
  2. If you can’t find the email, check your spam inbox and update you spam filters
  3. Verify your account by clicking the “Confirm my Email” tab
  4. Login to Foxo using your newly created username and password
  5. Enable Multi Factor Authentication to secure your account
  6. For further help please email hello@foxo.com 

👉 Here's a link to our Get Started Quick Guide