Log in Issues

Having problems with logging into Foxo's Patient Connect? Try these tips.

🆘 I didn't receive my Passcode!

  • Make sure you have entered your mobile number correctly.
  • When entering your number, make sure you have selected the correct country code by clicking on the flag (🇦🇺).
  • Foxo can only send SMS to mobile phone numbers.
  • Foxo only supports mobile phone numbers local to the provider you're contacting.
  • Is your mobile phone and browser up-to-date? Make sure you're running up to date software to ensure the latest in security and performance. Open the App Store, search for your Browser (e.g.. Google Chrome), and update if available.

Still facing problems? Reach out to us via the Help Bot by clicking the Foxo icon bottom right of this page).