Overview of Teams

A Foxo Team is embedded within an Organisation and functions like a structured message thread, offering additional features such as Team Chat, Case Management, and clinical workflows

💡 With Teams you can:

  • Enable role based communication and task management
  • Accept inbound Cases from both internal & external sources (from non-members of the Team, e.g. referrers, clinicians, admins).
  • Manage, action and share Cases with other Teams 
  • Enable Powerlist - a dynamic worklist for rapid task flow management 
  • Replicate an organisational structure by creating functional units such as clinical and admin teams. 

Team Display Options in Foxo

Foxo offers two display modes for Teams, depending on how the Team primarily operates:

1️⃣  Task-Focused Teams (Powerlist View)

Designed for Teams with high Case volume and a focus on task management.

  • The Powerlist is central for managing and monitoring Cases.

  • Team Chat is minimised and accessible on the right-hand side for contextual discussions..

👇 Click on the arrow Arrows in the bottom right corner to enlarge the image. Then click on   and hover over  to learn more. 

2️⃣ Communication-Focused Teams (Case Inbox View)

Ideal for Teams that rely on real-time communication.

  • The Team Chat is the main focus.

  • The Case Inbox appears on the left for quick access to incoming Cases.