Enabling Desktop App Notifications

Enabling notifications is an important step to ensure you don’t miss incoming Cases, important Messages or other activity.


Open the Desktop app (1 click install)


1. Click on the 3 dot menu located top right. This might look like this.👇

Or this 👇 (depending on the browser you're using)


2. Click App Info or App Permissions (depending on the browser you're using)


3. Enable Notifications:


4. You will need to refresh the App (command R)