- Foxo Help Hub
- Messaging
- Locking a Conversation
Locking Conversations (Blocking Users)
Foxo is, by design, an open platform to facilitate secure communication between health professionals and organisations
💡 Foxo Tip
Users can control their privacy from the Settings page and by locking any message thread to stop specific users from messaging.
Steps
- Open up a Message
- Select the Manage button (top right of a message thread)
- Click Lock Chat (Padlock🔒) to lock chat. A closed padlock will appear.
- The chat can be unlocked at any time by re-clicking the padlock.
❗If someone is abusing the platform (spam, harassment, impersonation), please let us know by reporting the user. We'll have a look into it straight away.