Locking a Conversation
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      3. Locking a Conversation

      Locking Conversations (Blocking Users)

      Foxo is, by design, an open platform to facilitate secure communication between health professionals and organisations

       

      💡 Foxo Tip

      Users can control their privacy from the Settings page and by locking any message thread to stop specific users from messaging.

       

      Steps

      1. Open up a Message
      2. Select the Manage button (top right of a message thread)
      3. Click Lock Chat (Padlock🔒) to lock chat. A closed padlock will appear.
      4. The chat can be unlocked at any time by re-clicking the padlock.

      block and report user

      ❗If someone is abusing the platform (spam, harassment, impersonation), please let us know by reporting the user. We'll have a look into it straight away.