Login FAQs
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      2. Login FAQs

      How do I reset my password?

      If you forgot the password for your Foxo account, you can reset it via the login screen. IMPORTANT: If you sign in with a Microsoft Account, contact your IT support.

      ⚠️ If you encounter issues with the password reset link or do not receive the email to reset your password, it is possible that you are logging in with a Microsoft account linked to your organisation’s Active Directory (AD). If you are uncertain, please reach out to your organisation’s IT department for assistance.

       

      For Foxo Native Users (Users who signed up directly with Foxo)

       

      Step 1: Access the login screen and select the "Forgot Password" link.

       

       

      Step 2: Check your email inbox. You should have received an email from hello@foxo.com. Please make sure to check you spam folder too.

      Step 3: Click on the Reset Password link provided in the email and enter a new password.