Applying Labels to Cases

Apply labels to Cases to categorise, group, and quickly filter them in the Case list.

👇Steps:

You can add labels to a Case in two places:

1. In the Powerlist by hovering over the Case under the Label column which will display a + icon

2. Within a Case. Click in the Case and make sure to click on the expand drop-down. 

💡 Once a label is applied, all Team members can see and use it when filtering Cases. Labels will appear in the Case list filter, making it easy to sort and seach for Cases.