Applying Labels to Cases

Apply labels to Cases for simple filtering in the Case list, allowing you and your team to categorise, search and filter for specific Cases.

👇Steps:

You can add labels in two places:

1. In the Powerlist by hovering over the Case which will display a + icon

2. Within a Case. Click in the Case and make sure to click on the expand drop-down. 

💡 Once a label is applied, all Team members can see and use it when filtering Cases. Labels will appear in the Case list filter, making it easy to sort and seach for Cases.