The Basics
Everything you need to know once you've registered
- Foxo Overview
- Join an Organisation
- Join a Team
- Complete your Profile Information
- Set up Multi-Factor Authentication
Messaging
Learn how to send single and group messages
- Messaging (Single & Group)
- Pinning Messages
- Reply to a Specific Message
- Viewing and Pinning Files
- Archiving & Restoring Message Threads
Cases
Share a task or ask for support with Foxo's Cases
- What are Foxo Cases?
- Creating Cases
- Claiming, Triaging & Closing Cases
- Navigating your Claimed and Sent Cases
- Claiming, Triaging & Closing Cases
The Patient Card
Manage communication about a patient or allocate tasks via Foxo's unique Patient Card
- Overview of Patient Cards
- Creating a Patient Card
- Using and Managing Tags
- Archiving, Removing, Restoring Patient Cards
- Patient Card Permissions
Notifications
Understand & manage notifications for email, desktop & mobile
- Types of Foxo Notifications
- Manage and Customise Notifications
- Email Notifications
- Enabling Browser Notifications
- iOS Notifications
Referrer & Patient Connect
Inbound communication dedicated to your referrers and patients
- Patient & Referrer Connect: Overview
- Setting up Foxo's "Connect" feature
- Referrer/Patient Experience
MS Teams
Learn all about Foxo's MS Teams App
- Onboarding Guide: First Steps in Foxo's MS Teams
- Navigating Foxo in MS Teams
- Notifications in MS Teams
- Azure Active Directory (AD) Setup Guide
Privacy and Security
Managing your account & keeping it safe
- Your Data and Patient Information
- Keeping your Account and Device Secure
- What happens to images or other media that is shared on Foxo?
Integrations
Powerful integrations with vendors and partners
- B2B API Referrer Connect & Patient Connect (AKA Guest Chat)
- Clinical Integrations Overview
- Integration Setup
- Adding or Removing a Team to your Integration
Video and Voice Calling
Host secure voice and video calls across healthcare with 1 click
See all articlesFAQs
In Progress
- Why am I unable to sign in to my Foxo account?
- Where do I find help?
- Why are my Messages locked?
- What's the difference between Labels and Tags?
- What version of Foxo am I using?